Refund Policy

Refund eligibility is determined by the cancellation policy and specific terms for each tour.

Refunds will be issued through the original payment channel used for the booking.

Refund processing times may vary, and we aim to complete them within a reasonable timeframe.

Partial refunds may be applicable based on the cancellation policy and specific tour terms.

Certain items or fees may be non-refundable, as specified in the tour-specific terms.

If a tour is canceled by the operator, customers will be notified and provided with options as per the cancellation policy.

Any currency conversion related to refunds will be managed by the customer's card issuer.

In case of disputes or chargebacks, please contact us directly for resolution.

For any questions regarding refunds, please contact us at info@pyramidtouregypt.com.